Facebook giveaways? Definitely cool. IF done the right way.

I have seen a thousand posts on my FB feed for giveaways.  Some of them are really cool! Since I am basically the unluckiest person in the history of winning things, I wasn’t shocked to see (when I tried to enter one) that I didn’t win.

What I was shocked to see (after a little browsing around various FB merchant pages- mostly created by the moms-gone-crafty types- hey momtrepeneurs are great- free market yadayada)  was how these businesses operated their giveaways blatantly breaking Facebook Pages TOS.

You know the type of giveaway I am talking about the ” like this, comment, and share for a chance to win (insert cool merchandise)”.

I reviewed my TOS to make sure I wasn’t missing anything and lo-and-behold: there it was.

So all of these giveaways that violate the TOS could potentially get their FB page shut down.  And for small businesses who use their page as a means of taking orders for product, this could mean a HUGE dent in sales.

It’s a huge risk.  FB is always changing their TOS, but when it comes to your bread and butter, not wise to tempt the hand of fate. Make sure you visit the TOS pages frequently so you don’t inadvertently violate them (and then get banned/deleted).

Maybe I am wrong, but it seems awfully cheap to be giving away stuff for a measly like or share.  At least get yours audience to interact and create cool ideas with you- that’s what a couple of my favorite clients are doing right now and it’s working so much better than the cheesy giveaways that some brands promote.

 

People will give you their customer loyalty if you attach them to your brand in a meaningful way. Ask them to help you name a product, that is an endearing way to engage your audience.  When consumers like, they buy.

While you may not see your likes shoot up to 80,000 in one day- or even one decade- you can bet your fans are loyal and they go the distance with you.   These are the fans that will engage because they are interested, not bc of a freebie. Quality over quantity.

And by the way- who even cares about likes? I want to see a real discussion going on- whether it be debating fabric colors, customer service related, or a real dialogue that shows the brand is outstanding. Likes can be easily purchased as we have seen lately. It takes a lot more time to put thought and effort into a comment and that is what you ultimately see with quality brands.  That is what you want to strive for with your own brand.

Success is not overnight.  And if it is, you’re doin it wrong!  Slow and steady wins the race!

What is your take on these giveaways?

ReTweets: Followers, Semantics, Timing, and Virtual Snowballs

Who would have ever thought that such an innocuous little feature on Twitter could have turned into such a ground-breaking concept for SEO and viral marketing?  Certainly not myself.  I’ve had a Twitter account since I heard Barack Obama had one back in 2009.  I also heard on that same day that he was making tourney picks for the NCAA Championship.  This inspired me so I jumped on my computer and started tweeting about how cool I thought it was that THE PRESIDENT had a Twitter account and that HE ALSO PICKED HOOPS.  So obviously, being a very astute and like-minded constituent, I hoped he would see my Tweets.

No such luck.  I got frustrated and bored and ignored Twitter for a while.  THEN a little bird (how ironic) told me about the re-tweet feature.  So I decided to research the phenomena.  According to Dan Zarella, viral marketing scientist, and author of “The Science of ReTweets”- there are “four factors that make certain Tweets more viral than others.”  I’ll break it down for you along with my analytical drivel.  I’ll try to make this concise.

1) Followers do matter.  Zarrella states that although more followers might mean the likelihood of possible ReTweets increases, the correlation is weak and other factors may play a larger role.  He breaks it down using a mathematical formula:

Dan Zarellas ReTweetability Metric

Once looking at those numbers, Zarrella states that based on the trends he sees, he finds the content is actually more important.  The quality of the Tweet is much more important than the number of followers a user has.  This makes sense to me.  Quality matters.  Obvious.

2)Semantics and your Tweets: Zarrella suggests that while analyzing the semantic content of Tweets, several trends become obvious such as key language that gets the most ReTweets.

  • Include a call to action such as “please ReTweet“- although you think it sounds a bit elementary, it works.  Please refer to the K.I.S.S. theory.
  • Regular timely updates on Twitter get more ReTweets also.
  • Freebies are popular (I don’t necessarily think that I would strongly push advertising freebies for all types of business, typically retail does better in this aspect)
  • Self referencing (Tweeting about Twitter)
  • Lists are major
  • Blog posts are very popular among ReTweets

For further information on key words that are ReTweeted the most, please see Dan Zarrella’s article.  He also notes that polite calls to action (where the word “please” is used) have higher rates of being ReTweeted.

3) Timing is everything- Tweets posted during business hours – Eastern Time– are more likely to be ReTweeted.  The best time to Tweet would be hypothetically at the beginning of the work day.  According to Zarrella’s research, there is a marked increase in ReTweets during business hours and from then on throughout the day and into the night.  He suggests Tweeting at the beginning of the day to capture the most ReTweetability.  I agree with this.  Research that I have done on social media shows that the best time for new blog articles to be posted is also during EST business hours.  One could hypothesize this is because more people are surfing the web at work…. I believe this could be one of the factors as to why these hours are the best times to see ReTweets.

4)”ReTweet Cascading” is the theory that people will ReTweet content that they have already seen posted as a ReTweet.  I can say without any doubts, this is true.  At least for myself it is.  I cannot imagine my thinking is too far off from everyone else using Twitter- I am more likely to ReTweet something that I see my friends ReTweet.  For the same reason that people form friendships outside of Cyberland, they also form virtual friendships with like-minded people.  Chances are, if I like something enough to ReTweet it for my followers to see, it’s something I think they would like.  Ipso ergo, they are probably going to ReTweet it as well, thus causing a chain-reaction, a virtual snowball effect.  Zarrella also shows through his reasearch that the  more times content is ReTweeted, “the more likely it is to be further spread.”

Hopefully this information can lend some perspective when you are considering what your next Tweets will be.  For more information on Dan Zarrella’s research, you can see the link referenced above, and you should also take a look at another article he authored on some key words and phrases that will get you the  most ReTweets.